Terms & Conditions — 9kg99

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User") and 9kg99 ("Platform", "we", "us") governing your access to and use of the 9kg99 online casino and sports betting platform at 9kg99.org. By registering an account, accessing any part of the platform, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in full.

If you do not agree with any part of these Terms, you must not register or use the 9kg99 platform. 9kg99 reserves the right to modify these Terms at any time. Continued use of the platform after updated Terms are published constitutes your acceptance of those revised Terms. It is your responsibility to review this page periodically.

Key Obligations at a Glance

The cards below summarise the most important rules that apply to every 9kg99 player. Full details for each topic are set out in the numbered sections that follow.

2. Eligibility

To open and maintain a 9kg99 account and to use the platform's services, you must satisfy all of the following conditions at the time of registration and at all times thereafter:

• Age: You must be at least 21 years of age. Players under 21 are categorically prohibited from using the platform.
• Identity: You must provide accurate and truthful personal information during registration. False or misleading data will result in account termination and forfeiture of any balance.
• Single account: You may not open or maintain more than one 9kg99 account, whether using different mobile numbers, devices, or personal details to circumvent this restriction.
• Own funds: You must only deposit and wager funds that belong to you personally. Depositing on behalf of another person or using funds from criminal activity is prohibited.
• Sound judgement: You must act voluntarily and in sound mental capacity. 9kg99 does not permit gambling while under the influence of substances that impair judgement.

9kg99 may request documentary evidence of eligibility at any time, including age verification documents. Where required documents are not provided within a reasonable timeframe, 9kg99 may suspend or terminate the account and withhold any outstanding balance pending investigation.

3. Account Registration and Security

To access the full features of 9kg99, you must register a personal account using a valid Bangladeshi mobile number and a secure password. The registration process requires you to:

• Provide an active Bangladeshi mobile number which will serve as your account identifier and primary verification channel.
• Choose a password that meets the minimum security requirements displayed on the registration form. Do not reuse a password from another platform.
• Confirm that you are aged 21 or above and accept these Terms in full. Providing a false age confirmation is a material breach of these Terms.
• Verify your mobile number via the OTP sent to your registered number. Unverified accounts have limited functionality and may be closed after a set period.

You are solely responsible for keeping your 9kg99 account credentials confidential. Any activity conducted through your account is your responsibility, whether or not you authorised it. If you suspect unauthorised access, contact 9kg99 support immediately via live chat.

4. Deposits and Withdrawals

9kg99 processes all financial transactions exclusively in Bangladeshi Taka (BDT). The following conditions apply to all deposits and withdrawals made through the platform:

• Minimum deposit: The minimum single deposit is ৳100. No maximum deposit limit is imposed by 9kg99, though individual payment provider limits may apply.
• Accepted methods: bKash, Nagad, Rocket, Upay, and direct bank transfers to Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank and Sonali Bank. Only payment methods registered in your own name may be used.
• Withdrawal speed: Mobile wallet withdrawals to bKash, Nagad and Rocket are typically processed within 15 minutes of a verified request. Bank transfers may take longer depending on the receiving bank.
• KYC verification: All players must complete identity verification before their first withdrawal. This requires confirming your age and ownership of the payment method used for deposits. Additional documents may be requested at 9kg99's discretion.
• Anti-money laundering: Unusual or suspicious transaction patterns will be investigated and may result in account suspension and reporting to relevant authorities in line with our AML obligations.

Deposits to a 9kg99 account are for gambling and entertainment purposes only. 9kg99 is not a bank or savings platform. Funds held in your account are not insured. You should only ever deposit amounts you can afford to lose.

5. Bonuses and Promotions

9kg99 offers promotional incentives including welcome bonuses, reload bonuses, free spins and cashback offers. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside each individual promotion:

• Wagering requirements: Bonus funds and winnings from bonus funds are subject to wagering requirements (rollover) before withdrawal is permitted. The applicable multiplier is stated on each promotion page and must be met within the stated validity period.
• One claim per offer: Each promotion may be claimed once per eligible player unless explicitly stated otherwise. Creating additional accounts to claim the same bonus again constitutes fraud.
• Game restrictions: Some bonuses are restricted to specific game categories. Wagering on excluded games does not count toward rollover requirements and may result in bonus forfeiture.
• Maximum bonus withdrawal: Certain promotions cap the maximum amount withdrawable from bonus-derived winnings. Where a cap applies, it is stated explicitly in the promotion's specific terms.
• Expiry: Unclaimed bon uses and bonus balances that have not met wagering requirements within the stated validity period will expire and be removed from the account without compensation.

9kg99 reserves the right to amend, suspend or withdraw any promotional offer at any time without prior notice. Where a bonus has already been credited and wagering commenced, the terms in place at the time of crediting apply to that bonus cycle.

6. Gameplay Rules and Fair Play

All games on the 9kg99 platform are operated by licensed third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Play'n GO, Ezugi and Spribe. Game outcomes are determined by the providers' certified RNG systems. 9kg99 does not control or alter game outcomes. The following fair play rules apply to all players at all times:

• No automated play: Using bots, automated betting scripts, or any software designed to gain an unfair advantage over the platform or other players is strictly prohibited.
• No collusion: Players must not collude with others to manipulate outcomes in sports betting markets, live dealer games, or any other format. Suspected collusion triggers immediate account investigation.
• Technical errors: Where a platform malfunction or incorrectly posted odds produces an outcome that would not have occurred under normal conditions, 9kg99 reserves the right to void affected bets and return stakes to players' accounts.
• Sports betting integrity: Bets on sporting events are settled using results confirmed by the official governing body (ICC, FIFA, BFF, BCB, etc.). In the event of a result dispute, the governing body's decision is final.

9kg99 monitors all account activity for patterns consistent with fraudulent play, bonus abuse, arbitrage betting and other forms of exploitation. Where such patterns are confirmed, 9kg99 may void bets, forfeit balances and permanently close the affected account without prior notice.

7. Responsible Gaming

9kg99 is committed to promoting responsible gaming across its entire player base. The platform provides the following tools to help players manage their gambling activity:

• Deposit limits: Players may set daily, weekly or monthly deposit limits. Limits take effect immediately once set. A cooling-off period applies before any limit can be increased.
• Session reminders: Players can configure time reminders that notify them when they have been active on the platform for a defined duration.
• Self-exclusion: Any player may request a temporary or permanent self-exclusion at any time by contacting support. Requests are processed within 24 hours and block the account from all gameplay and deposit functions.

Gambling is intended as entertainment. If you feel your gambling is causing financial, emotional or social harm, please contact 9kg99 support via live chat to discuss self-exclusion and deposit limit options. 9kg99 takes all responsible gaming requests seriously and acts promptly to assist players in difficulty.

8. Account Suspension and Termination

9kg99 reserves the right to suspend, restrict or permanently terminate any player account and retain funds held in that account in the following circumstances:

• The player is found to be under the age of 21 or has provided false age documentation during KYC.
• The player holds more than one 9kg99 account, whether in their own name or using a different identity.
• Evidence of fraud, collusion, bonus abuse, use of automated betting tools, money laundering, or any other form of platform manipulation is identified.
• The player fails to provide required KYC documentation within the requested timeframe, or provides documentation that cannot be verified.

Where termination results from a verified player breach of these Terms, any balance in the account at closure — including real-money and bonus funds — may be forfeited in full. Where suspension results from a KYC request and the player subsequently provides satisfactory documentation, the account will be reinstated and any legitimate balance returned.

9. Intellectual Property

All content on the 9kg99 platform — including website design, layout, graphics, logos, text, promotional materials and software — is the property of 9kg99 or its licensed content partners and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, publish, modify, create derivative works from, or commercially exploit any part of the 9kg99 platform or its content without prior written permission from 9kg99. Scraping, data mining, or systematic extraction of any platform content for any purpose is prohibited.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 9kg99 excludes all liability for the following:

• Any loss of funds arising from gambling activity on the platform, including losses from platform errors, connectivity issues, or interrupted game sessions where the outcome had already been determined by the provider's RNG system.
• Any indirect, incidental, special or consequential loss or damage arising from your use of or inability to use the 9kg99 platform, including loss of profit, loss of data or reputational damage.
• Any loss arising from the use of third-party payment providers including bKash, Nagad, Rocket and supported banks, including payment delays, transaction failures or fees charged by those providers.

Nothing in these Terms excludes or limits 9kg99's liability for death or personal injury caused by its own negligence, or any other liability that cannot be excluded or limited by applicable law.

11. Privacy and Data Protection

9kg99 collects and processes personal data in connection with account registration, payment processing, identity verification and platform operation. All personal data is handled in accordance with the 9kg99 Privacy Policy, which forms part of these Terms by reference. By registering an account you consent to the collection and processing of your personal data as described in the Privacy Policy. All data transmitted between your device and the 9kg99 platform is protected by 256-bit SSL encryption. 9kg99 does not sell personal data to third parties and shares it only where required to process payments, comply with legal obligations, or enforce these Terms.

12. Amendments to These Terms

9kg99 reserves the right to amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised last-updated date. Material changes that significantly affect player rights or obligations will be communicated to existing registered players via a platform notification or via the registered mobile number. Continued use of 9kg99 after amended Terms are published constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the platform and contact support to close your account.

13. Contact Information

If you have any questions about these Terms, or wish to raise a concern about your account, a transaction or a game outcome, please contact the 9kg99 support team. Support is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).